IHPR
GC8
GL7
GTL
Resources
Owner
VRD
ES
Tours
GM
BGV
Search
Menu Menu

Monthly Training Resources

Training Feedback

Name(Required)

First Last

Do you feel that you comprehended the training material?

Very easy to understand- I comprehended all of the material.

Somewhat easy to understand- I comprehended most of the material.

Somewhat difficult to understand- I comprehended only some of the material.

Very difficult to understand- I feel lost.

I would like additional training on:

Owner Usage

Rentals

Interval International

Tours

Guest Member Program

Grand Central & Umbraco

Email & Phone Skills

Trade Forum

Owner Usage

Owner Weeks

Point Stays

Partial Stays

BiGVARS

Contract Usage

Online Owner Week Bookings

Rentals

Booking Rentals (CallCenter)

Rental Status

Rental Contracts

Quoting Rental Revenue

PreferPay

Interval International

Exchange & Membership Fees

Bonus Weeks

Depositing

Tours

Tour Qualifications

Tour Gifts

How To Book in TSW

Guest Member Program

Package Types

CallCenter How To

GM Calculator

Day Use for Guest Members

Grand Central & Umbraco

Login Help: PW resets, creating/changing username, etc.

Non-Tour Email Journey

Grand Central Wallet

Grand Central Access/Cancellations

Umbraco (back office) Tools

Email & Phone Skills

Customer Service Emails

Tough Call Skills

How/Where to Transfer

In what form would you feel additional training would be best communicated?

Entire Office

Small Groups

One-on-one

Additional comments, questions, concerns:

Monthly Training Materials

January 2023

Recording

February 2023

March 2023

April 2023

May 2023

June 2023

July 2023

August 2023

September 2023

October 2023

November 2023

December 2023

Breckenridge Grand Vacations
Owner Support: 877-453-4440
1625 Airport Road, Breckenridge, CO 80424

Breckenridge Grand Vacations is not affiliated with Vail Resorts or any of Vail Resorts’ subsidiaries.

OUR FAMILY OF RESORTS
Imperial Hotel and Private Residences
Grand Colorado on Peak 8
Grand Lodge on Peak 7
Grand Timber Lodge

@ Copyright - BGV Owner Relations 2017 - Enfold Theme by Kriesi

Link to Rss this site