Guest Member Programs

GM Website GM BW Website

Understand the Program

  • Capture those who are not ready to purchase at the time of the original tour
    • Some people will never make snap decisions, this gives us a chance to market to that particular audience
  • “Sample” what ownership is all about to make a more informed decision when they return
    • Opportunity to wow them with excellence, so they want to own with us
    • Show them the amazing customer service our Owner Relations team has to offer
  • They do not need to tour again, they will just be meeting with their broker to go over the fixed pricing being held for them
  • You may see a “CXL/Upgrade” contract for GM package; we still honor the program gifts/benefits for the duration of its contract life
  • The 3/2 and 5/4 stays are considered commissionable rentals and adhere to the same cancellation policy.

Where is the Info?

  • In the Membership tab of an owner file
    • Open the membership and highlight the package in “Enrollments” to see notes
      • Gifts, Provisions, Compensation, GM BW, GM Communication, and Extensions are all located in here
    • “Member Benefits”
      • Includes the package information of when, where, and how long they can stay with their package

Who Handles What?

  • Owner Relations
    • Owner programs: OG1 & OG2
  • Exchange Support
    • Bonus weeks: trial II membership includes one week stay at an Interval resort
    • Phone: “GM Exchange Support” or 866-664-7852
  • MGS
    • Non-owner programs: GM1 & GM2
    • Email: guestmembermarketing@breckgv.com
    • Phone: 866.423.9685 or “INBD-Guest Member”
    • Bonus Weeks with Interval still go to Exchange Support above
  • Still need help?