Monthly Training Feedback
Monthly Training Materials
January 2023
January 31, 2023
- January 2023 Training Agenda
- Wages: James
- Rental Income: Zac
- Leveraging II: Reed
- GC Booking Day Best Practices: Becca
- Overcoming Objections: Mitchell & Katy
February 2023
February 28, 2023
- February 2023 Training Agenda
- OR Alumni Night
- Tricia Houstrup: Accounting Internal Auditor
- Eli Yoder: GTL AGM
- Mindy Huff: IT Business Analyst
- Amie Yoder: GL7 AGM
- Vivian Casazza: Sales Executive Broker
- OR Alumni Night
March 2023
March 30, 2023
- March 2023 Training Agenda
- Online Owner Week Reservations
- GC login troubleshooting, communications/terminology, owner differences, resources: Becca
- CS email audits: Katy
- OWR for GTL: Mitchell
- GM Package Update for ES: Reed
- Inventory Holds: Zac
- Season Blocks: Eli Yoder
- Online Owner Week Reservations
- Online Owner Week Reservations
April 2023
April 25, 2023
- April 2023 Training Agenda
- OWR Best Practices: Katy
- Summer BiGVARS: Mitchell
- Reservation Preferences: Becca
- Updates to Remote Work: James
- Combining Bonus Time: Zac
- Safety Training: Rick
- Tours Refresher: Mitchell
- ES Reminders: Reed
- Monthly Training Recording
May 2023
May 23, 2023
- May 2023 Training Agenda
- BiGVARS Closing Reminders: Mitchell
- SMILE Initiative Kick-off” Katy
- Guest Speakers: Sierra, Jon, Thomas, Hannah B
- New GM Program Updates: Deanna
- Training Recording
June 2023
June 27, 2023
- June 2023 Training Agenda
- Developer Weeks: Reed
- Closing Rentals: Zac
- OWR Prep for High-Demand Weeks: Katy
- CXL/Upgrade Usage Contracts: Mitchell
- Training Recording
July 2023
August 1, 2023
- July 2023 Training Agenda
- Guest Speaker: Kimberly
- Completing an Audit SOP: Hayden
- Saying No and Saving Time: Zac
- Compensation: Mitchell
- Transferring Etiquette: Katy
- Trade Forum: Antonio
- Training Recording
August 2023
August 29, 2023
- August 2023 Training Agenda
- SOSS Meet & Greet
- Safety Training: Kyle
- COD FAQ: Baller
- Culture & Purpose: Kelly
- GM Program Expiration Date Updates: Deanna
- Training Recording
September 2023
- September 2023 Training Agenda
- Rick: Monthly Updates
- Janna: SPIF Awards
- Mallory: FD/HK Assistance
- Jon: Wellness & Eye Strain
- Mitchell & Katy: Winter Ancillaries
- Reed: OS Cheat Sheet & Audit Reminders
- Rick: Award Co
- Deanna: GM Wheel
- James: Positivity and Team Morale
- Zac: Kahoot
- Recording
October 2023
No Training: Listening Session
November 2023
- November 2023 Training Agenda
- Rick: Monthly Updates
- Janna: Monthly Awards
- Mitchell: BiGVARS Winter 2025
- Hayden: Audit Update
- Reed: Request First/Request Lists
- Deanna/Rick: GM Wheel
- Zac: Holds
- Katy: Winter Tour Gift Reminders
- Kahoot
- Recording
