Interval World: Request List – BGV Owner Relations

Interval World

Requests Lists

Place Request

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Placing Request (CIG)

Hover over Exchange in blue bar at top of screen, click My Units
In the silver bar at the top, you will see their points. On the right, click Exchange Actions, then Place Request.
Select Travel Preference
1. Points: Maximum willing to spend
2. Travelers: Number of people traveling
3. Unit Size: Smallest unit size willing to accept
4. Kitchen: Yes means only full kitchen; No could be any size
5. Special Facilities: ADA, accessible units
Add request details
1. Enter destinations: resort code or map the easiest methods
2. Enter dates: earliest to latest travel date (Thursday-Thursday)
Option to add E-Plus or Guest Certificate
Review request
Final payment screen
1. Select to add or decline travel insurance
2. Add credit card
3. Confirm email address
4. Complete Transaction

Placing Request (Basic)

Hover over Exchange in blue bar at top of screen, click My Units
Find the deposit the owner wants to utilize, click ‘Place Request’ button
Select Travel Preference
1. Travelers: Number of people traveling
2. Unit Size: Minimum unit size willing to accept
  1. Can request larger unit, will only be charged upgrade fee if it becomes available.
3. Kitchen: Yes will only match to full kitchen, No could be any size (or no kitchen)
4. Special Facilities: ADA/accessible unit
Add request details
1. Enter destinations: resort code or map the easiest methods
2. Enter dates: earliest to latest travel date (Thursday-Thursday)
Option to add E-Plus or Guest Certificate
Review request
Final payment screen
1. Select to add or decline travel insurance
2. Add credit card
3. Confirm email address
4. Complete Transaction

Advisements to Quote

Quote on Call:

Exchange fee is paid upfront can/will be refunded if no match is found or the owner decides to cancel
If a match is found, a confirmation email will be sent to ONE email address
Once confirmation is sent, the owner will have 24 hours to decline the match
After 24 hour window, the reservation is finalized and follows normal cancellation/retrade policies

Other FAQs:

Can request up to two years out (or up to the expiration of deposit)
Cannot request within 60-day window
No limit on the number of resorts requested

Request First

Request First is a waitlist method in which the owner keeps their reservation (does not deposit) until a match is found.

Advisements:

$239 paid upfront, refundable if no match is found or the waitlist is cancelled
Able to request dates that take place before, or same dates as, reservation with BGV
Request first is only available as traditional- not points.
There is NO 24-hour cancellation window.
- Once a match is found, their BGV reservation is automatically forfeited, and they are confirmed to the match.

Creating Request First:

Start at My Units
Find the usage year/unit they would like to utilize from the My Units list
Select Other Options, Place Request
Enter reservation information
Select the Request First request type
Complete the Request List following the Placing Request (basic) steps.

Modifying Request

Request First

+

Placing Request (CIG)

Hover over Exchange in blue bar at top of screen, click My Units
In the silver bar at the top, you will see their points. On the right, click Exchange Actions, then Place Request.
Select Travel Preference
1. Points: Maximum willing to spend
2. Travelers: Number of people traveling
3. Unit Size: Smallest unit size willing to accept
4. Kitchen: Yes means only full kitchen; No could be any size
5. Special Facilities: ADA, accessible units
Add request details
1. Enter destinations: resort code or map the easiest methods
2. Enter dates: earliest to latest travel date (Thursday-Thursday)
Option to add E-Plus or Guest Certificate
Review request
Final payment screen
1. Select to add or decline travel insurance
2. Add credit card
3. Confirm email address
4. Complete Transaction

Placing Request (Basic)

Hover over Exchange in blue bar at top of screen, click My Units
Find the deposit the owner wants to utilize, click ‘Place Request’ button
Select Travel Preference
1. Travelers: Number of people traveling
2. Unit Size: Minimum unit size willing to accept
  1. Can request larger unit, will only be charged upgrade fee if it becomes available.
3. Kitchen: Yes will only match to full kitchen, No could be any size (or no kitchen)
4. Special Facilities: ADA/accessible unit
Add request details
1. Enter destinations: resort code or map the easiest methods
2. Enter dates: earliest to latest travel date (Thursday-Thursday)
Option to add E-Plus or Guest Certificate
Review request
Final payment screen
1. Select to add or decline travel insurance
2. Add credit card
3. Confirm email address
4. Complete Transaction

Advisements to Quote

Quote on Call:

Exchange fee is paid upfront can/will be refunded if no match is found or the owner decides to cancel
If a match is found, a confirmation email will be sent to ONE email address
Once confirmation is sent, the owner will have 24 hours to decline the match
After 24 hour window, the reservation is finalized and follows normal cancellation/retrade policies

Other FAQs:

Can request up to two years out (or up to the expiration of deposit)
Cannot request within 60-day window
No limit on the number of resorts requested

Request First

Request First is a waitlist method in which the owner keeps their reservation (does not deposit) until a match is found.

Advisements:

$229 paid upfront, refundable if no match is found or the waitlist is cancelled
Able to request dates that take place before, or same dates as, reservation with BGV
Request first is only available as traditional- not points.
There is NO 24-hour cancellation window.
- Once a match is found, their BGV reservation is automatically forfeited, and they are confirmed to the match.

Creating Request First:

Start at My Units
Find the usage year/unit they would like to utilize from the My Units list
Select Other Options, Place Request
Enter reservation information
Select the Request First request type
Complete the Request List following the Placing Request (basic) steps.

Modifying Request