Home Owners Association Dues
- Billed January 1
- Due March 1
- Unpaid dues become delinquent April 1
- Billed Annually
Peggy Helfrich: phelfrich@breckgv.com
Concord Loan Services
*Resort Name* Home Owners Association Dues
PO Box 29352
Phoenix, AZ 85038
*change the property depending where they own / where they’re trying to pay*
Payment Plan Cannot:
- Book bonus time
- Book partial stays or point stays
- Book rentals
- Day use is NOT available
- Payment plan can ONLY book owner week.
- Can deposit weeks
HOA/Mortgage Delinquent Cannot:
- No usage allowed. Cannot use any ownership benefits.
- Owner weeks booked online will be cancelled within one business day
- Cannot deposit weeks
- Cancel any pending owner usage reservations
BOOKING OWNER WEEK WHILE DELINQUENT
- Owners who are are mortgage or HOA delinquent can book their owner week online, but must agree to the terms and conditions.
- Their reservation will be cancelled within one business day
- They will also receive an email with this information
- OR Leaders will follow up with ARM and cancel the week if necessary
Terms and Conditions:
Per Breckenridge Grand Vacations and HOA policies, owners past due on any financial obligation cannot make new or utilize pre-existing reservations.
Any reservation made while delinquent will be forfeited if accounts do not become current within one business day.
Please contact BGV Accounts Receivable at 888-783-8883 ext. 3048 or BGVARM@Breckgv.com between 9 a.m. – 4:45 p.m. MT Monday – Friday to resolve any past due financial accounts.
General Information:
- HOA Delinquency occurs when an Owner does not pay their HOA fees within the allotted timeframe
- The Accounts Receivable team has reached out to all owners whose payments are delayed multiple times, through various channels (email, physical mail, phone calls, etc.)
Delinquency Timeline:
- ARM lets VRD know starting on April 3
- OwnerCom sends an email to all owners notifying them that we are placing their units up for rent soon after receiving the list.
- VRD sends out rental contracts to all owners
- Rental Contract Sent Timeline
- April Reservations – April 3-5
- May Reservations – April 7 – 12
- June Reservations – April 15-19
- Rental Contract Sent Timeline
- VRD waits SEVEN days after sending the Rental Contract before converting those reservation to Rental Space
- April Reservations – Converted by April 12
- May Reservations – Converted by April 19
- June Reservations – Converted by April 26
The point of placing units up for rent is not a punishment! It’s to help the owners! VRD does its best to fill all rental space so that the owner can get current on their HOA dues and use the benefits of their ownership!
Schedule: Monday – Friday, 9 a.m. – 4:45 p.m. (last calls)
Best Way to Contact: Phone (or email if they would prefer a callback)
- 888-783-8883 ext. 3048 (COLD transfer unless owner is upset)
- BGVARM@BreckenridgeGrandVacations.com
Direct Number for Concord Servicing: 866-493-6374
BGVARM Handles:
- Mortgage/HOA Matters
- Potential Scams: Please transfer the owners to BGVARM so that we can work through our streamlined process with them, ensuring that we gain all of the pertinent information, and get them on about their day as quickly as possible.
- Resale Discussions: BGV does not have an In-House resale program, but they can assess factors/discuss potential resale options.
- Bankruptcies
- Foreclosures
- 1098 Tax Forms (related to interest paid on a mortgage – released at the end of January each year, relative to the prior year)
- Property Tax (released end of January, relative to the prior year)
- Release of Deed of Trust
- Deed Back Requests
- Estoppel Questions
An owner who is delinquent on mortgage or HOA dues may have their pending reservations placed up for rent. It is NOT guaranteed that we will be able to do an owner back, even if they become current on dues.
Process:
- Owners are notified many times before this happens- monthly due notices via mail and email
- They will be sent a pre-placement email letting them know that we will be putting their week up for rent
- They will be sent a placement email letting them know that we ARE putting their week up for rent
- VRD gets a list of pending reservations with delinquent status from ARM and sends them rental contracts
- After a week, VRD converts their reservation to rental space
- They must speak with ARM before we attempt an owner back
How To Identify:
- VRD will notate these types of rental contracts and conversions with a note at the top of the Sent RC and RS complete note. Typically **PER HOA**
